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Privacy & Return Policy

Privacy Policy

Aesthetic Laser & Vein of the North Bay takes your privacy seriously. To better protect your privacy, we provide this privacy policy notice explaining the way your personal information is collected and used.

Collection of Routine Information
This website tracks basic information about visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this website. The information is tracked for routine administration and maintenance purposes.

Cookies
Where necessary, this website uses cookies to store information about a visitor’s preferences and history in order to better serve the visitor and/or present the visitor with customized content.

Advertisement and Other Third Parties
Advertising partners and other third parties may use cookies, scripts and/or web beacons to track

visitors’ activities on this website in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies. This website has no access or control over these cookies, scripts and/or web beacons that may be used by third parties. Learn how to opt out of Google’s cookie usage.

Links to Third Party Websites
We have included links on this website for your use and reference. We are not responsible for the privacy policies on third party websites. You should be aware that the privacy policies of these websites may differ from our own.

Security
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes To This Privacy Policy
This Privacy Policy is effective as of 1st May 2020  and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Information
For any questions or concerns regarding the privacy policy, please send us an email to infolaserandvein@gmail.com.


Return Policy

​Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Products with obvious signs of use
* External packaging has been opened while the main product remains intact
* Allergic reactions caused by our products
* Any products not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery is confirmed

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at infolaserandvein@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they were defective or damaged before they were shipped to you.

Shipping
To return your product, you should mail or deliver your product to:
Aesthetic Laser & Vein of The North Bay
70 Stony Point Drive, Ste G
Santa Rosa, CA  95401

You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.